This Instructor's Manual is part of the series of entrepreneurial training materials developed by Bayan Academy and Center for Community Transformation for the Entrep-Eskwela program. The program seeks to provide knowledge and skill-building activities that would equip participants with the proper entrepreneurial character, values, and thinking. In this particular manual, the instructor is guided on how to facilitate discussions that focus on the management of enterprise operations. Linking the concept of operations to marketing, the manual explains how operations focuses more on the delivery of products or service versus marketing which only concerns itself on the customer's perception of value. In other words, operations involves itself

more on the enterprise's inputs and processes in coming up with their services and products. In this module, the participants are lectured on the process of identifying critical inputs for the operations, like knowing the necessary specifications of inputs based on QDP (quality, delivery, price), determining the quantity of inputs, acquisition of materials, and cost considerations when acquiring the product inputs. Likewise, participants are also trained on how to pinpoint important processes of operations that can affect the QDP of products so they could be modified or monitored. In sum, this training manual teaches the trainees the value of delivering any product or service on time with the least operational cost and best possible quality.

Presentations in PowerPoint format are included in the module, as well as case materials, in order to help instructors to properly and effectively relay the lessons to the participants.