NATCCO, together with the Association of Asian Confederation of Credit Unions (ACCU), aims to develop primary coops into world-class institutions by making them the best in microfinance services in their communities.
So our Training and Consultancy Department, offers ACCESS which stands for “A1 Competitive Choice for Excellence in Service and Soundness”.
ACCESS Branding will arm your cooperative with the tools needed to build the organization-wide quality assurance strategy. The aim is the sustainability of your cooperative – or more specifically a better bottom line.
To monitor viability, the average cooperative is required by the Cooperative Development Authority (CDA) to submit its yearly COOP PESOS rating. Although the COOP PESOS rating covers nine different aspects of a cooperative’s operations, the total number of indicators or ratios is only 17.
But ACCESS Branding goes further. The ACCU developed the Balanced Scorecard architecture comprising 86 indicators on four aspects of operations – finance, learning and growth, customer-member processes and internal business processes. Readmore