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St. Vincent Ferrer Parish MPC Wins Bagwis Award

ODIONGAN, Romblon –  NATCCO Network member St. Vincent Ferrer Parish Multi-Purpose Cooperative recently received the Bronze DTI-Bagwis Award for the excellent operation of its retail stores.
 
The Department of Trade and Industry, through the award, “gives due recognition to establishments that uphold the rights of consumers while practicing responsible business where consumers get the best value for money and also have a mechanism for the speedy resolution of consumer complaints.”
 
The program covers all retail establishments.
 
SVFPMPC operates three retail stores in Odiongan, Romblon and Sibuyan islands in the Romblon Chain.  
 
For the Bronze award, qualifications include 1) compliance to Fair Trade Laws, and 2) having a Consumer Welfare Desk (CWD) or an equivalent customer relations office inside the store/mall.
 
For Silver, required are the Achievement of Bronze requirements plus Social Responsibility.  For Gold, compliance with ISO 9001 is required.
 
Compliance to Fair Trade Laws include sale of products with International Commodity Clearance marks for mandatory products, warranties, sale of genuine merchandise, reasonable prices based on standard retail prices, providing discounts to senior citizens, compliance with provisions of “No Return, No Exchange Policy”, and the establishment should not engage in “deceptive, misleading & unconscionable, fraudulent, misleading sales act and practice.”
 
According to SVFPMPC General Manager, Jenebeth Conanan: “DTI appreciated the layout of our stores, that our merchandise had price tags (so it is clear to our customers), and that our store personnel are friendly to customers.”
 
 SVFPMPC operates three branches in Romblon province, serving 12,189 members.
 
In December 2014, SVFMPC was cited as one of the Top Ten Most Promising Community Enterprises by the Villar SIPAG (Social Institute for Poverty Alleviation and Governance) Awards in its  nationwide search for community enterprises that served as “engines for growth” to  help lessen the widespread poverty.
 
 

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